If you’re a consumer in the EU or UK, you can withdraw from your purchase of items without personalization within 14 days of delivery, without giving a reason. Personalized items made to your specifications are excluded from this right by law. See our returns policy for how returns and refunds work.
Fill in the form below and continue to check your details. Your withdrawal is sent when you press Confirm withdrawal. We’ll email you a receipt with the content of your withdrawal and the date and time we received it.
Something wrong with your item?
You don’t need this form for faulty, damaged or wrong items. Just contact us within 30 days of delivery and we’ll reprint it or refund you.